Privacy Policy
Last updated: April 16, 2026
1. Information We Collect
We collect the information you provide when you register (name, email address) and the content you create using the Service (guest lists, budget data, uploaded photos). We also collect standard server logs (IP address, browser type, pages visited) for security and analytics.
2. How We Use Your Information
We use your information to operate and improve the Service, send transactional emails (RSVP confirmations, invitations), process payments, and respond to support requests. We do not sell your personal data to third parties.
3. Payments
All payment processing is handled by Stripe. Planora never stores your credit card details. Stripe's privacy policy governs the handling of your payment information.
4. Data Storage and Security
Your data is stored on servers within the EU/US. We use industry-standard encryption in transit (HTTPS/TLS) and at rest. Passwords are stored as bcrypt hashes — we cannot read them.
5. Data Retention and Deletion
We retain your data as long as your account is active. You may delete individual weddings or your entire account at any time. Deleted data is permanently removed within 30 days.
6. Cookies
We use localStorage (not cookies) to persist your session and preferences. No third-party tracking cookies are used.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights or for any privacy questions, contact us at privacy@useplanora.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email. Continued use of the Service after changes constitutes acceptance.